Recently, we have blogged about dementia friendly supermarkets and dementia friendly banks across the country which are doing their best to ensure people with a diagnosis of dementia can go about using their services as normal.
We want to encourage as many businesses out there, including independent ones, to become dementia friendly as there are so many benefits.
Becoming a dementia-friendly business means you will see improved customer loyalty. If a person with dementia knows they can visit you and go about their normal business with no issues, then they are much more likely to return repeatedly and recommend you to their friends and family, meaning more customers and increased revenue for you.
According to the Alzheimer’s Society, 83% of people with memory problems have switched their shopping habits to places that are more accessible for them.
You’ll also create a good reputation for yourself as a business by being more dementia friendly and showing that you care about your customers and will go above and beyond for them.
You’re also future proofing yourself as a business as the amount of people in the UK affected by dementia is set to rise to 1 million by 2021, so by making changes now, you’ll be ready for the growing need for dementia friendly services.
We’re also encouraging more businesses to consider employing people with the condition too, you can read more about this here.