Elderly and vulnerable people in Wales will not be left unattended despite warnings of more flooding and bad weather in the country thanks to our dedicated home care teams.
Our highly trained professional carers have provided support to service users during the recent flooding and are preparing for more proposed bad weather to come.
Many areas of Wales have seen extreme flooding, including some where our service users live, but as a company we are always prepared and our expert carers were able to attend to those in need.
There are currently warnings for more flooding in certain areas as well as snow, but we are like an emergency service and we don’t leave people without the vital care they need. We are committed to offering high quality care to individuals in their own homes and we continue to do this despite any bad weather.
Carers are always ready to help and make arrangements to get to work. Obviously, we take our carers’ health and safety into serious consideration and if they can’t make it in due to the conditions, we find one of our other carers who can. We’ve even taken a carer to work by tractor before!
We would like to give a special mention and huge thanks to all our dedicated carers for going above and beyond the call of duty to ensure our service users are looked after even in the adverse weather conditions. We are lucky and very proud to have such a great team.