Our carers are braced for the cold weather

As we move into the colder months of the year, our carers are preparing themselves for the winter weather.

Our staff always take into account the weather conditions when visiting service users and will go above and beyond to make sure everyone they look after is warm, well fed and hydrated. They also promise to reach all service users despite any heavy snow.

They make sure they’re wrapped up warm with scarves, gloves, socks, boots and thermals as well as their care uniforms. Many even take a flask of tea or coffee along on their routes with them.

Those that drive between calls are encouraged to ensure their vehicle is in a roadworthy condition. It should be regularly serviced, and the oil and water levels topped up.

As well as the extra COVID-19 measures that are in place and the additional PPE that is worn, all our carers receive an NHS flu jab to help protect them and others around them from catching the virus.

Whatever the weather, our service users can be reassured that they will receive the same expert care as always.

We take our carers’ health and safety into serious consideration. If they can’t make it in we find one of our other carers who can.

In the past, one of our carers has even been driven around to her care calls by a community-spirited neighbour after she couldn’t drive her car. We’ve even had a carer taken to work by tractor before!

We would like to give a special mention and huge thanks to all our dedicated carers for going above and beyond the call of duty to ensure our service users are looked after, even in adverse weather conditions. We are lucky and very proud to have such a great team.

If you would like to join our extraordinary team, you can find more information about our job vacancies here.