We deliver live-in care and home support for a range of needs and requirements including, but not limited to, those with:
Acquired Brain Injury
Mental Health Issue
Complex Neurological Difficulties
Or, who may require assistance for:
Attending appointments or events
Attending University or College
We support clients to maintain the maximum degree of independence possible and we do this through:
Recruiting and retaining the best staff
Providing excellent training to all staff before they start work for us
Providing 24/7 support to clients and staff
Upholding a strong set of core values
Robust performance monitoring to deliver continuous improvement and maintain high standards of compliance
Working with clients to produce Person Centred Care Plans to meet their individual needs and preferences
Treating people with respect, honesty and dignity and empowering them to remain as independent as possible.
Personal care includes any activity that requires a degree of close personal and physical contact with a person, regardless of age, who for reasons associated with disability, frailty, illness or personal capacity, are unable to provide for themselves without assistance. These activities include, for example:
Assisting the person to get up and dressed/undressed and going to bed
Helping the person to have a wash, shower or bath including washing of hair, shaving and oral hygiene
Assisting a person with their toilet requirements
Helping the person eat their food and to take a drink
Assisting the person with their medication or other health related task in accordance with an agreed policy
Cleaning teeth and/or dentures
Cleaning glasses and hearing aids and assisting with putting them on
Assisting with getting out of a chair
Personal support of a confidential, sensitive or specialist nature
Domestic tasks are also provided if required and may include:
Cleaning areas including baths, sinks, toilets, commodes, ovens, work surfaces, crockery and cutlery
Laundry and ironing
Changing and making the bed
Preparing and cooking food, making drinks
Assisting with shopping
Cleaning interior windows
Vacuuming of carpets and washing floors
Collecting pensions and prescriptions
Emptying and cleaning commodes
We also help look after pets if required
All cleaning materials and equipment needed to complete the tasks will be supplied by the client.
Before being allowed into a client’s home, all staff will have undertaken a full DBS check and successfully completed a 5 day induction and supervised shadowing shifts to ensure they are fully competent in all aspects of the service we provide.
All staff are able to:
Access and understand protocols to enter and make secure, the client’s home, to keep the home and client safe and secure when carrying out duties
Access, understand and carry out activities required to support the person, in accordance with the risk assessment and Service Delivery Care Plan
Contact and communicate any problems and issues when carrying out their duties
Deal with confidentiality and security of information in ways which comply with legal and organisational policies.
How we conduct and manage our service
We carry out regular Spot Checks and Supervision and carry out a quality audit questionnaire.
Meet The Team
Meet The Team
Peter Angelides – Managing Director
Peter joined Abacare as Managing Director more than eight years ago. Since then we have more than doubled our employee numbers, become a leader in the care sector and have won numerous, prestigious, industry awards.
His role involves the inception and development of ideas, ensuring we provide the very best in positive-based outcomes and person-centred care to the people we look after.
Peter’s leadership and managerial initiatives have included: campaigning to change the poorly paid and badly trained image carers have, introducing flexible contract arrangements that mean carers don’t have to work on zero-hour contracts and introducing technology to help improve care provision.
With Peter at the helm, we have won significant care contracts across Wales and have scooped numerous awards, including being named as Britain’s ‘Most Outstanding Care Agency’ at the UK Over 50s Housing Awards for 2014-2015 and 2015-2016. Also in 2016, we were awarded the title of Most Outstanding Care Agency in the Global Over 50s Housing Awards too.
We have now become well-known in the home care sector as a leading provider as a result of Peter’s commitment to innovation.
Neil Griffiths – Regional Manager, Wales
Neil has worked in Health and Social Care for over 16 years, both as a Registered Branch Manager and more recently at Area Management level. He joined Abacare as Regional Manager in January 2019 and is qualified to QCF Level 5. Neil is passionate about the recruitment of excellent carers into the Abacare family.
When away from the office, Neil loves mountain biking, long distance walking, rugby and motorsport of all kinds. He has competed in numerous national events including Wales Rally GB.
Jane Jones – Branch Manager, Newtown
Jane started working as a carer from the age of 18 after completing her Health and Social Care Level 3 qualification. She has experience both being a carer and working in a hospital setting and started with Abacare in May 2014 as a co-ordinator. After 6 months, she was promoted to managing an area as an Operations Executive and registered to complete her QCF level 5 in Health and Social Care management. On 1st October 2018 she became the registered branch manager of the Newtown office.
In her spare time, Jane enjoys helping out at supporting her local football club with catering and bar work. Her son plays for the Powys academy team so weekends are busy travelling all over the country supporting him with his football.
Tracey Webster – Branch Manager, Flint
Tracey Webster was born in Manchester and moved to North Wales 18 years ago. She has over 30 years’ experience in the care sector, 18 years of which have been in a Management position. Tracey has gained many qualifications whilst being a Manager and holds an Level 4 NVQ in Health and Social Care.
Tracey takes pride in having a fair and friendly approach and works above and beyond to fulfil the needs of the clients and staff. This was recognised in an article relating to Tracey’s hard work and commitment in the local newspaper in 2017.
Outside of work, Tracey loves nothing more than spending time with her children and grandchildren, and when she isn’t with her family she is usually found organising team building events and arranging for her team to take part in local charity fundraising.
Joe Jenkins – Branch Manager, Ystradgynlais
Joe Jenkins has worked in the Care Sector for over 20 years, starting as a care assistant and working her way up to her present position as Branch Manager of our Ystradgynlais Branch. Joe has a real passion for quality as is always focused on ensuring all areas of the branch are complying with regulations.
Joe loves rugby, swimming, socialising with friends, music and formula one racing.
Sarah Williams – Branch Manager, RCT
Sarah has worked in the Domiciliary care sector for 15 years, starting as a coordinator and as a branch manager since 2011. She joined Abacare in October 2016 when we won the contract for the Rhondda Cynon Taff area. Sarah is qualified to QCF Level 5. Sarah is passionate about providing good quality care.
In her spare time, Sarah loves walking, rugby, reading and photography.
Costs & Funding
Most people would rather be cared for in the privacy and comfort of their own home than move into a care home. And, there are various financing options and state funding schemes which can help people do so.
Below is a summary of how live-in care is often financed.
Abacare is not authorised to provide investment or other financial advice and nothing on this page should be construed as such. We recommend you obtain independent financial advice from an adviser registered with the Financial Conduct Authority.
State and Local Authority funding includes:
Attendance Allowance, Social Services support and ‘Direct Payments’, Carer’s Allowance, NHS Continuing Healthcare, Disability Living Allowance, Independent Living Fund. Not all of State and Local Authority funding is means tested.
Social Services Support
What is it?
Local authorities provide financial assistance, advice and other forms of support to elderly, sick and disabled people who need help with their personal care. Your local Social Services can arrange and may pay or contribute towards the cost of your care, subject to an assessment to ascertain eligibility for services. Social Services cannot contribute to any nursing needs you may have.
Who might be eligible?
In Wales, you will not be asked to pay more than £60 per week towards your care regardless of your financial situation. In other parts of the UK if you have savings or investments of less than £23,250 you may be eligible for financial support.
How much can it pay?
The simple answer is it varies. Social Services can also provide special equipment to make life easier like bathroom aids or ramps.
For more information: Contact Social Services at your local County Council Office.
Abacare cannot accept any liability for the accuracy of the information above or clients reliance on it.
Paying for your care
Many people love to leave an inheritance to their heirs but paying for long-term care may mean this can’t happen. The Wealth Care Partnership’s advice can help protect estates as well as funding care, providing peace of mind and security.
If you would like to speak to one of their care fees specialists, call their Freephone number on 0800 6528232 or you can visit their website www.twcp.co.uk.
What We Charge
Domiciliary care visits are charged per hour, while live-in care packages are generally dependent on the level of care required following an assessment by one of our specialist team members. Please contact your local Abacare office for latest costs and charges.
We are able to provide all levels of live in care which may include:
Continuing support or companionship
Reablement for those returning from hospital
Dementia specific care
Those with reduced mobility associated with conditions such as Parkinson’s or strokes
Those who are incapacitated or are in the severe stages of a neurological condition and need assistance with hoisting
Live in care for two people in the same house
Care that requires specialist nursing
Visit The Website
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