Helplines for the elderly during the Christmas period
If you or an elderly or vulnerable person you know is finding the festive season a real struggle, or you feel down and need to hear a friendly voice during the festivities, then we have put together a list of helplines you can contact.

C.A.L.L (Wales) – 0800 132 737 or text ‘help’ to 81066
The Community Advice and Listening Line (C.A.L.L) offers a free 24-hour confidential listening and support helpline for Wales.
The Silver Line – 0800 4 70 80 90
The Silver Line is a free, 24-hour, confidential helpline for older people. It provides information,friendship and advice to older people.
Contact the Elderly – 0800 716 543
Contact the Elderly organises monthly afternoon tea parties for small groups of older people, who live alone, offering a regular and vital friendship link every month.
Age UK Cymru – 0800 434 6105
Age UK Cymru’s ‘Call in Time’ is a free telephone befriending service, matching volunteers with older people.
Samaritans – 116 123 or Welsh Language line on 0808 164 0123
The Samaritans offers 24-hour emotional support, every day of the year for anyone feeling distressed. The Welsh Language line is available between 7pm – 11pm seven days a week.


